My name is Mandy Davies and I provide business and legal support as a virtual personal assistant to small businesses, legal professionals, charities and freelancers.  

With over 25 years experience in various administration roles and a First Class Honours in Law from the Open University, I bring a wealth of expertise to my client.  My background spans the professional and corporate sectors, government departments and the legal sector, with one of my notable roles being a Personal Assistant/Case Officer for the Hillsborough Inquest Team.

My journey to becoming a Virtual Assistant began after being made redundant in 2017 from a flexible role that had allowed me to work from home as an Executive Assistant to the Board.  My new role meant a return to a full-time office-based role. This significantly impacted my family life and legal studies. Balancing work, family, and education became increasingly challenging, leading me to seek a better work-life balance.

Whilst I really enjoyed providing admin support and being a part of a team, I realised something just had to give. When one of my previous employers asked if I would provide administration and operational support to a small charity on a self-employed basis, I was ecstatic as this meant I could finally achieve the work-life balance I was looking for. I realised that I could use my experience to help other business owners in achieving their work life balance too.

In addition to my administrative capabilities, I now also offer mediation services.  My journey into mediation began during my studies, where I covered Alternative Dispute Resolution.  This aspect of resolving disputes through mediation, instead of litigation, immediately piqued my interest, and in February 2024, I qualified as a mediator.  Now I integrate my mediation skills with my administrative support, providing comprehensive assistance to my clients.

Today, I am dedicated to empowering my clients by providing tailored admin solutions and facilitating effective mediation to resolve conflicts and foster positive outcomes.